FAQs
What is Drip n Dip?
Drip n Dip is high-performance body care built around advanced formulas and real skin concerns. We combine actives with advanced formulations and sensorial textures to create products that perform on your skin while making every use feel good. Every formula has a purpose, every active has a role, and every product is made to deliver real results.
Are Drip n Dip products clinically tested?
Yep. We don’t just say it works — we test it.
Our products are in-vitro and in-vivo tested to check their performance and efficacy. Want to see the receipts? You can find the detailed test reports on the respective product pages.
Are Drip n Dip products sensitive-skin friendly?
Our formulas are made for everyday body care, but every skin is different. If your skin is easily irritated, check the ingredient list and do a patch test before going all in.
At what age can I begin using Drip n Dip products?
If you’re 18+, you can start your body-care era. That said, your skin has its own personality, so pick products based on your skin’s needs. For younger users, we recommend checking with a parent or a dermatologist first.
What makes Drip n Dip stand out? Why should I choose Drip n Dip?
Because we’re not here to be just another body-care brand. Drip n Dip brings together high-performance formulas, active-infused, and sensorial textures designed to tackle real body-skin concerns. Our formulas are clinically tested and dermatologically tested, with IFRA-certified fragrances for a thoughtful, skin-first experience.
Basically, it’s body care that works hard and feels good doing it. The cooler, drippier side of high-performance body care.
Are the products unisex/Gender Neutral?
Yes, all our products are Gender Neutral!
How to store the products?
Here's how you can store all our products: Store in a cool, dry place and away from heat. Avoid exposure to direct sunlight.
What is your Cancellation Policy?
- Wish to cancel your order? Send us an email within 1 hour of placing the order.
- But wait, once orders have been dispatched, they cannot be canceled.
We strive to provide you with the best service and support your needs at every step. If you have any cancellation queries, feel free to reach out to our Customer Support team. We're here to assist you!
Can I change my shipping address on an order that’s been placed?
Yes, you can! However, please note that shipping address changes can only be made before your order reaches the Ready-To-Ship stage. If you need to modify the shipping address, kindly reach out to our Customer Support team as soon as possible. They will be more than happy to assist you with the necessary updates.
I received broken/damaged products in my order?
If your order contains a broken or damaged product, we're here to help. Please reach out to us on WhatsApp and share the following details so our customer care team can assist you further:
A clear image of the broken/damaged product
The batch number mentioned near the MRP on the product packaging
I received incorrect or missing products in my order?
Please contact us on WhatsApp and share the following details so our team can assist you promptly: Image of the hard copy invoice received with the order
Images of all received products along with the outer package label
What if my order is marked delivered, but I have not received it?
In such cases, please ensure to reach out to our support team within 72 hours of the order being marked delivered & they shall assist you!
What are the payment options available?
We offer multiple payment options to make your shopping experience seamless. You can choose from UPI, Netbanking, Credit/Debit Card, and even Cash on Delivery (COD).
My payment has been deducted but my order is not confirmed. What should I do?
Please don't worry! In such cases, kindly reach out to us with your registered email ID and provide a screenshot of the payment reference (e.g., pay_xxx). Our support team will investigate and resolve the issue for you. Rest assured, we're here to assist you every step of the way!
Yes, there are shipping charges.
We have multiple warehouses across the country, ensuring speedy deliveries. The delivery period typically ranges from 5 to 7 working days, depending on whether your location falls within a metropolis or a remote area. PS: During special sale or offer, it might take longer.
Are there any Shipping charges on purchase?
Yes, there are shipping charges.
Can you expedite my product on priority?
Can't wait to get your hands on DnD? Well, for faster order processing, reach out to our customer support team on Whatsapp :+91-9874004000
We'll coordinate with our logistics partner and keep you updated (Thank us later!).
